Privacy Policy

Effective Date: September 1, 2024
Last Updated: February 21, 2026

Donca Builders ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services, including SMS communications.

1. Information We Collect

Personal Information

Name
Phone number
Email address
Address (if provided for service purposes)
Details related to your service request

Appointment Information

Scheduling details
Service notes
Communication history

Website Usage Data

We may automatically collect certain information when you visit our website, including IP address, browser type, device information, pages visited, time spent on pages, and referral sources.

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts.

These technologies may include:

Analytics tools used to measure website traffic and performance
Advertising platforms that help measure campaign effectiveness and remarketing
Session cookies required for website functionality
Performance and preference cookies

Cookies are small text files stored on your device when you visit a website. They help improve functionality, analyze user behavior, enhance performance, and support advertising efforts.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality and user experience.

3. How We Use Your Information

Respond to inquiries
Schedule and confirm appointments
Send appointment reminders and service updates via SMS
Improve website functionality and performance
Analyze website traffic
Comply with legal obligations

We do not sell your personal information.

4. SMS Communications & Consent

If you opt in to receive SMS messages from Donca Builders, you consent to receive appointment confirmations, scheduling updates, service reminders, and follow-ups related to your inquiry.

Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at [email protected] or +1 862-588-1829.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may disclose information only:

To trusted service providers assisting in business operations (such as CRM or messaging providers), under confidentiality obligations
When required by law or valid legal process
To protect our rights, property, or safety

All text messaging originator opt-in data and consent information will not be shared with any third parties except aggregators and service providers necessary for SMS delivery.

6. Data Security

We implement reasonable safeguards to protect your personal information. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights

Request access to your personal information
Request correction of inaccurate data
Request deletion of your information
Opt out of SMS communications at any time
Control cookie settings through your browser

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Information

Donca Builders
Phone: +1 862-588-1829
Email: [email protected]